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SBOA Tenant Insurance

SBOA Tenant Insurance

SBOA Tenant Insurance

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Winner of the 2021 Inside Self-Storage Best Tenant Insurance Award!

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Operator FAQs

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Operator FAQs

Does SBOATI have an insurance product available in my state?

Yes, the SBOATI Program is available in all 50 states including Washington, DC & Puerto Rico.

For additional information about the program offered in your state, please contact us (800) 792-6440 or support@sboati.com.

Do I have to require proof of insurance as a condition of rental at my facility?

In the Renter’s Program, the decision to require proof of insurance as a condition of rental is a storage facility management decision and is reflected in lease language. Most operators require some proof of insurance as a condition of rental in order to protect themselves from tenant claims. An SBOATI salesperson can help you understand the impact of lease compliance and will work with you to determine what is best for you. By law, you may not require insurance or proof of insurance in New York.

Our Operator Provided Programs are designed to comply with state laws where no limited lines license is available for self-storage. Call (800) 792-6440 for more information.

How does invoicing work?

You will be invoiced at the beginning of the month for the premium resulting from the previous month’s coverage. You will receive the invoice via email and can submit your payment through our free ACH option or by writing a check. If you have any questions throughout the process, you are only a phone call away from a friendly and experienced professional.

Do I need to submit my insurance reports manually?

If you operate with SiteLink, Yardi/Centershift, DoorSwap, or eMove/WebSelfStorage, the SBOATI program is integrated with your Point of Sale system, and you will not need to send manual reports every month.

What changes need to be made to my Point of Sale system before I can begin the SBOATI program?

As a part of joining our program, you will be contacted for POS setup. This will involve configuring a few fields and forms in your system. The exact details of this procedure will vary depending on the type of POS you use.

What type of training will be provided to my employees?

We require that all facility personnel who will be interacting with the tenants be trained. When you provide us the necessary contact information, we will email each person an invitation to our online training modules, which are short and can be conveniently paused and re-started. Modules have tests at the end that must be passed. After taking this training, your employees will be able to confidently communicate with your tenants.

How can I re-order marketing materials?

You don’t have to worry about placing an order for your initial shipment of marketing materials – we will send them to you automatically. When you run out of a product, you may place your order online, email your request to support, or call (800) 792-0345 and select marketing.

SBOATI sidenav contact info
  • Storage Business Owners Alliance
  • Tenant Insurance
  • 425 N. Prince St., Suite 101
  • Lancaster, PA 17603
  • Phone: (800) 792-0345
  • Email: support@sboati.com
Participating Operators Links
  • Participating Operators:
  • Claims
  • Report Large Loss Event
  • Order Materials
  • Request Training
  • Operator FAQs
  • Contact Us
  • Become SBOATI Partner
  • Add/Delete Existing Facility

Are You Protected From The Unexpected?

SBOA Tenant Insurance (SBOATI) is an insurance product that was created by self storage owners for self storage owners, with tenants in mind. Since its foundation in 2011, SBOATI has taken a leading role in the self storage industry. For the past eight years in a row, we’ve been rated the Best Tenant Insurance by Inside Self Storage.

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Owners/Operators: Expect More From Your Tenant Insurance Partner

SBOA Tenant Insurance was the first to offer your tenants $0 deductible on all claims. We continue to raise the bar with superior customer service, training, regulatory compliance, and marketing support. Find out why over 1,300 facilities including 15 of the ISS Top 50 Operators trust SBOA Tenant Insurance.

Privacy Policy | Terms of Service | © 2018 Storage Business Owners Alliance - Tenant Insurance

SBOA Tenant Insurance program is offered by Cornerstone Insurance Producers LLC; DBA "CIP Insurance Agency LLC" in CA (License # 0K81731), TX, NE; DBA "Cornerstone Producers LLC" in NY, AL, MS. The SBOATI program is available in all states. A limited insurance license may be required in some states. All questions related to the SBOA Tenant Insurance programs should be directed to Cornerstone at (800) 792-0345.
SSA Member
Cornerstone Insurance Producers

Cornerstone Insurance Pros address info

425 N. Prince St.
Suite 101
Lancaster, PA 17603 USA

Phone: (800) 792-0345
Fax: (717) 618-3682
support@sboati.com

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